Privacy policy

This is the Privacy Policy of PT Global Solutions Ltd, which is doing business as Positive Technologies. The company is registered in ‘England with company number 8322077 and its registered office is Sovereign House, 361 King Street London W6 9NA United Kingdom.

We are committed to protecting your privacy. Please read this Privacy Policy to understand how we collect and use the information you provide to us when you visit this website, use our products and services, contact us, or apply for a job.

By giving us your personal information you agree to its collection and use in accordance with this Privacy Policy.

1. What information we collect

We may collect:

  • your full name and username or such names as you may represent to us;
  • name of the company where you are employed or which you represent, your job title;
  • your contact details such as email address, telephone number, mobile number and fax number;
  • record of your correspondence with us, including any information that you provide to us in your messages and emails;
  • information you provide to us to receive technical assistance or during customer service interactions;
  • information about your computer or device, including browser type and settings, IP address and traffic data relating to your Internet connection;
  • product performance data and information about how you use our products and services;
  • aggregated data or other information that does not specifically identify you, such as actions taken on our website;
  • information you provide to us in your CV when you upload it to our website, for example, your education background, work experience, qualifications, skills, age, date of birth, personal photo and other relevant information.

2. How we use your information

We may use your information to:

  • provide, facilitate and support our products and services;
  • perform the contract we have with you;
  • manage your registered user account;
  • communicate with you and respond to your requests;
  • deliver newsletters, product updates and technical alerts;
  • evaluate, analyse and improve our products and services, for example by collecting feedback from you;
  • secure our systems and applications;
  • allow you to view the information on our website;
  • provide you with a customised experience when you visit our website;
  • consider candidates for employment for open or future vacancies in the cases when you have uploaded your CV to our website;
  • enforce our legal rights and comply with law.

3. How long we keep your information

We keep your information only for as long as is necessary for the purposes for which it was collected, or as required by law.

4. How we protect your information

We are committed to ensuring security of your information. We make every effort to hold your information secure in accordance with our internal security procedures and applicable law. Appropriate security measures are in place to protect against loss, misuse or alteration of your information.

5. How we share your information

We may share your information with other companies operating under Positive Technologies brand when it is necessary to meet the purposes for which your information was collected.

We may also share your information with third party service providers who process information on our behalf, including providers of information technology, website hosting and management, data analysis, data back-up, security and storage services.

We may disclose your information to law enforcement and other government agencies, if we are obliged to do so by law.

As a result, we may transfer your information outside the country where you are located. By submitting your information to us, you consent to the transfer of your information abroad for the fulfilment of your voluntary requests.

Whenever we share or transfer your information, we do so in accordance with this Privacy Policy and the law, and take all reasonable steps to ensure that your information is treated securely.

6. How you can control your information

You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please send us an email with the request for information and any related questions to

If you believe that any information we hold about you is incorrect or incomplete, please, send us an email to to let us know which information should be updated or deleted.

We will respond to your request to access, amend or delete your information within a reasonable period of time.

7. Cookies

A cookie is a piece of text that gets entered into the memory of your browser by a website, allowing the website to store information on your machine and later retrieve it.

We use cookies so that we can remember the language in which you use our website, and better serve you when you return to our website.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

8. Google Analytics

Google Analytics uses traffic log cookies to gain information about the use that is made of pages on our website. We use this information to generate reports on how our website is used to help us improve it. We do not retain any data specific to any identifiable user.

9. Third party websites

Our website may contain links to other websites of interest. However, we do not have any control over other websites and cannot be responsible for the protection of any information which you may provide them.

We encourage you to exercise caution and look at privacy statements on the websites you visit after you leave our website.

10. Changes to this Policy

We keep this Privacy Policy under regular review. The revised Policy will apply from the date when it is posted on our website. You should check this page occasionally to ensure that you are happy with any changes.

This Privacy Policy was created with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of how we collect and use your information. We will be happy to provide you with any additional information or explanation you may need. Please send your questions and comments to or Sovereign House, 361 King Street London W6 9NA United Kingdom