Privacy policy

This is the Privacy Policy of PT GLOBAL SOLUTIONS LTD, which is doing business as Positive Technologies (the Company, we, or us). The Company is registered in England and Wales with company number 8322077 and its registered office located at Sovereign House, 361 King Street, Hammersmith, London W6 9NA United Kingdom.

We are committed to protecting your privacy. Please read this Privacy Policy to understand how we collect and use the information you provide to us when you visit this website, use our products and services, contact us, or apply for a job.

This Privacy Policy is applied to Internet web sites, services, social networks’ accounts, and other products (services) of the Company through which we collect personal data and which refer to this Privacy Policy. This Privacy Policy does not apply to the Company's Internet web sites that do not have a link to this Privacy Policy or contain a link to a document other than this Privacy Policy regarding the processing of personal data.

In this Privacy Policy, we disclose how we process personal data when using the Company's Internet sites. Being the experts on protection of various types of infrastructures, devices, and data, we understand the importance of an appropriate approach to privacy and data security and adhere to the principle of comprehensive and complete protection of our users' personal data.

This Privacy Policy is prepared in compliance with the requirements of the European Union (EU) General Data Protection Regulation (EU) 2016/679 (GDPR).

1. General Information

Personal data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. In other words, personal data includes all information that can identify a person. For example, last name, first name, middle name, patronymic, job title, CV, e-mail address, telephone number, and other information.

Personal data also includes technical information, if it can identify an individual. For example, IP address, type of operating system, type of device (personal computer, mobile phone, tablet), type of browser, geographic location, the fact of filling in the web form, and Internet provider. -

If we cannot relate the information to the individual in any way, we will not treat this information as personal data.

You understand that we process only those personal data that we have received from you, as from an individual using our Internet sites, products, accounts in social networks, and services (Services).

This Privacy Policy defines the Company's policy of processing and protection of personal data and is available at The Company also provides unrestricted access to the Privacy Policy to any person who has personally contacted the Company.

This Privacy Policy applies to all personal data of individuals processed by the Company, as well as actions related to the processing of personal data. The Company can process personal data both with or without the use of automation tools. Such processes may include without limitation collection, recording, systematization, accumulation, storage, changing (updating, modification), electronic copying, extraction, use, transmission (distribution, provision, access), depersonalization, removal and destruction of personal data.

The Company processes and stores personal data on servers located on the territory of Poland, EU.

The Company does not verify the reliability of the personal data provided by an individual and his or her legal capacity. You guarantee that all data are true, up-to-date and do not violate relevant legislation on personal data.

2. What information we collect

We may collect:

  • your full name and username or such names as you may represent to us;
  • name of the company where you are employed or which you represent, your job title;
  • your contact details such as email address, telephone number, mobile number and fax number;
  • record of your correspondence with us, including any information that you provide to us in your messages and emails;
  • information you provide to us to receive technical assistance or during customer service interactions;
  • information about your computer or device, including browser type and settings, IP address and traffic data relating to your Internet connection;
  • information automatically obtained when you access our Services, including access to our websites using cookies;
  • product performance data and information about how you use our products and services;
  • aggregated data or other information that does not specifically identify you, such as actions taken on our website;
  • information you provide to us in your CV when you upload it to our website, for example, your education background, work experience, qualifications, skills, age, gender, citizenship, date of birth, personal photo and other relevant information.
3. How we collect your information
  • on our websites and Services
  • by you signing up for our products or services
  • through social media
  • in response to marketing or promotional communications
  • through participation in partner or bonus program
  • in connection with an actual or potential business
  • in connection with employment relationship with us.


4. How we use your information

We may use your information to:

  • provide access to our Services;
  • provide, facilitate and support our products and services;
  • perform the contract we have with you;
  • manage your registered user account;
  • identify you as a user;
  • recover your user’s password;
  • getting feedbacks from you, communicate with you and respond to your requests;
  • deliver newsletters, product updates and technical alerts;
  • evaluate, analyse and improve our products and services, for example by collecting feedback from you;
  • secure our systems and applications;
  • allow you to view the information on our website;
  • provide you with a customised experience when you visit our website;
  • consider candidates for employment for open or future vacancies in the cases when you have uploaded your CV to our website;
  • enforce our legal rights and comply with law.

To get in touch with you, the Company may use the telephone number and e-mail address provided by you.

Your use of our Services means unconditional acceptance of this Policy and the personal data processing conditions specified therein. If you disagree with this Policy, you should immediately stop using our Services.

5. How long we keep your information

We keep your information only for as long as is necessary for the purposes for which it was collected, or as required by law.

6. How we protect your information

We are committed to ensuring security of your information. We make every effort to hold your information secure in accordance with our internal security procedures and applicable law. Appropriate security measures are in place to protect against loss, misuse or alteration of your information. Specifically, we use the following measures to protect your personal information:

  • development of local regulations of the Company implementing the requirements of GDPR, including this Privacy Policy, and placing it at;
  • refusal from personal data processing, if the methods of such processing do not meet the purposes of processing predefined by the Company;
  • granting access to personal data to a limited number of people;
  • ensuring that those persons who have access to personal data,  have read and understood the applicable laws on the processing and protection of the personal data;
  • application of cryptographic protection instruments to information containing personal data;
  • restricted access to information resources and data processing facilities;
  • use antivirus tools for personal data security system;
  • access mode to the Company’s premises;
  • appointment of the person responsible for processing of personal information. You can contact this person using the following e-mail address:;
  • periodic assessment of risks related to the processing of personal data;
  • conducting internal investigations to detect facts related to unauthorized access to personal data:
  • trainings of Company's employees related to personal data processing;
  • both the Company and third parties which are involved into personal data processing shall maintain confidentiality of personal data and not to use personal data without legal grounds for processing.
7. How we share your information

We may share your information with other companies operating under Positive Technologies brand when it is necessary to meet the purposes for which your information was collected.

We may also share your information with third parties, including but not limited to service providers who process information on our behalf, including providers of information technology, website hosting and management, data analysis, data back-up, security and storage services, as well as to consultants, partners, providers under the agreements, and agents.

We may disclose your information to law enforcement and other government agencies, if we are obliged to do so by law.

As a result, we may transfer your information outside the country where you are located. By submitting your information to us, you consent to the transfer of your information abroad for the fulfilment of your voluntary requests.

Whenever we share or transfer your information, we do so in accordance with this Privacy Policy and the law, and take all reasonable steps to ensure that your information is treated securely.

8. Termination of personal data

We terminate your personal data if:

  • there is a threat to Services’ security;
  • the purposes of personal data processing were achieved;
  • there is no further need to achieve the purposes of personal data processing;
  • you violated the terms of this Policy;
  • the term of personal data storage has expired;
  • the contract has expired or was terminated.
  • you requested us to do so or if you recalled your consent to process personal data.
9. International Data Transfers

Positive Technologies is an international company. That is why we may transfer your personal information to recipients in countries other than the country in which the information was originally collected. Data protection laws in those countries may differ from the country in which you initially provided the information. We will protect all personal data transfers to other countries as described in this Privacy Policy.

10. How you can control your information

You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please send us an email with the request for information and any related questions to

If you believe that any information we hold about you is incorrect or incomplete, please, send us an email to to let us know which information should be updated or deleted.

We will respond to your request to access, amend or delete your information within a reasonable period of time.

11. Cookies

A cookie is a piece of text that gets entered into the memory of your browser by a website, allowing the website to store information on your machine and later retrieve it.

We use cookies so that we can remember the language in which you use our website, and better serve you when you return to our website.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

12. Google Analytics

Google Analytics uses traffic log cookies to gain information about the use that is made of pages on our website. We use this information to generate reports on how our website is used to help us improve it. We do not retain any data specific to any identifiable user.

13. Third party websites

Our website may contain links to other websites of interest. However, we do not have any control over other websites and cannot be responsible for the protection of any information which you may provide them.

We encourage you to exercise caution and look at privacy statements on the websites you visit after you leave our website.

14. Changes to this Policy

We keep this Privacy Policy under regular review. The Company has the right to make changes to the Policy, if necessary. Mandatory update of Privacy Policy is made in case of significant changes in international or national personal data legislation. The revised Privacy Policy will apply from the date when it is posted on our website. The date when the revised Privacy Policy is coming into effect will be stated in the Privacy Policy. You should check this page occasionally to ensure that you are happy with any changes. We will notify you of any changes to the Privacy Policy to your e-mail address, if we process your personal data,

This Privacy Policy was created with brevity and clarity in mind. We will be happy to provide you with any additional information or explanation you may need. Please send your questions and comments to or Sovereign House, 361 King Street, Hammersmith, London W6 9NA United Kingdom.