PT-2011-03: Information disclosure in Kayako Support Suite
Kayako Support Suite
Version: 3.70.02-stable and earlier
Severity level: Low
Impact: Information disclosure
Access Vector: Network exploitable
Base Score: 5.0
CVE: not assigned
Kayako Support Suite is a HelpDesk system.
Positive Research Center has discovered an installation path disclosure vulnerability in Kayako Support Suite.
Application insufficiently verifies incoming data while handling HTTP GET request to /staff/index.php script.
An attacker can get application installation path via the following URL: http://example.com/support/staff/index.php?_m=&_a=
How to fix
Update your software up to the v4
25.11.2011 - Vendor is notified
25.11.2011 - Vendor gets vulnerability details
25.08.2011 - Vendor releases fixed version and details
29.12.2011 - Public disclosure
The vulnerability was discovered by Alexander Zaitsev, Positive Research Center (Positive Technologies Company)
Reports on the vulnerabilities previously discovered by Positive Research: