PT-2011-11: Arbitary Files Reading in ManageEngine ServiceDesk Plus 8.0
ManageEngine ServiceDesk Plus
Version: 8.0 and earlier
Severity level: High
Impact: Arbitary Files Reading
Access Vector: Remote
Base Score: 7.8
CVE: not assign
ManageEngine ServiceDesk Plus is a technical support and assests management system.
The specialists of the Positive Research center have detected "Arbitary Files Reading" vulnerability in ManageEngine ServiceDesk Plus.
Insufficient input filtering in file loading script allows unauthorized users to conduct traversal attack and load arbitrary files from a partition with ServiceDesk application.
How to fix
Update your software up to the latest version
24.06.2011 - Vendor is notified
28.06.2011 - Vendor gets vulnerability details
23.04.2012 - Vendor releases fixed version and details
13.09.2012 - Public disclosure
The vulnerabilities has discovered by Dmitry Evteev, Positive Research Center (Positive Technologies Company)
Reports on the vulnerabilities previously discovered by Positive Research: