PT-2011-13: Privilege Gaining in ManageEngine ServiceDesk Plus 8.0.0 Vulnerable software ManageEngine ServiceDesk Plus Version: 8.0 (8026) and earlier Application link: http://www.servicedeskplus.comSeverity levelSeverity level: Medium Impact: ServiceDesk Administrator Privilege Gaining Access Vector: Network exploitable CVSS v2: Base Score: 6.5 Vector: (AV:N/AC:L/Au:S/C:P/I:P/A:P)CVE: not assigned Software description ManageEngine ServiceDesk Plus is a technical support and assests management system. Vulnerability descriptionThe specialists of the Positive Research center have revealed privilege gaining vulnerability in ManageEngine ServiceDesk Plus.Insufficient privilege validation allows attackers with guest privileges (account guest/guest) to create a user with servicedesk administrator privileges via HTTP GET request.How to fixUpdate your software up to the latest versionAdvisory status 24.06.2011 - Vendor is notified 28.06.2011 - Vendor gets vulnerability details 29.03.2012 - Vendor releases fixed version and details 23.04.2012 - Public disclosureCreditsThe vulnerability was discovered by Alexander Zaitsev, Positive Research Center (Positive Technologies Company)Referenceshttp://en.securitylab.ru/lab/PT-2011-13 Reports on the vulnerabilities previously discovered by Positive Research:http://ptsecurity.com/research/advisory/ http://en.securitylab.ru/lab/