PT-2011-13: Privilege Gaining in ManageEngine ServiceDesk Plus 8.0.0
ManageEngine ServiceDesk Plus
Version: 8.0 (8026) and earlier
Severity level: Medium
Impact: ServiceDesk Administrator Privilege Gaining
Access Vector: Network exploitable
Base Score: 6.5
CVE: not assigned
ManageEngine ServiceDesk Plus is a technical support and assests management system.
The specialists of the Positive Research center have revealed privilege gaining vulnerability in ManageEngine ServiceDesk Plus.
Insufficient privilege validation allows attackers with guest privileges (account guest/guest) to create a user with servicedesk administrator privileges via HTTP GET request.
How to fix
Update your software up to the latest version
24.06.2011 - Vendor is notified
28.06.2011 - Vendor gets vulnerability details
29.03.2012 - Vendor releases fixed version and details
23.04.2012 - Public disclosure
The vulnerability was discovered by Alexander Zaitsev, Positive Research Center (Positive Technologies Company)
Reports on the vulnerabilities previously discovered by Positive Research: