PT-2013-11: XML External Entities Injection in Oracle Siebel CRM

Vulnerable software

Oracle Siebel CRM
Version: 8.1.1, 8.2.2


Severity level

Severity level: Medium
Impact: File System Access
Access Vector: Remote

CVSS v2:
Base Score: 5.0
Vector: (AV:N/AC:L/Au:N/C:P/I:N/A:N)

CVE: CVE-2013-3841

Software description

Oracle Siebel CRM is a customer relationship management application used to develop a complex corporate information system.

Vulnerability description

The specialists of the Positive Research center have detected an XML External Entities Injection vulnerability in Oracle Siebel CRM.

The vulnerability is possible during import of XML files in CRM Siebel. An attacker is able to read an arbitrary file on the target system.

How to fix

Update your software up to the latest version

Advisory status

05.02.2013 - Vendor gets vulnerability details
15.10.2013 - Vendor releases fixed version and details
25.10.2013 - Public disclosure


The vulnerability was detected by Nikita Mikhalevsky, Positive Research Center (Positive Technologies Company)


Reports on the vulnerabilities previously discovered by Positive Research: